Learn about Red Lobster culture, salaries, benefits, work-life balance, management, job security, and more. She then argued with me when I challenged any common sense things they could have done to appease their loyal guests. I spent over 100 dollars on food and was not done all the way. The manager proceeded to ask for my name and email address to send me a gift card for the problem. For more information about reviews on ConsumerAffairs.com please visit our Rights Reserved, You Are About to Contact PissedConsumer.com. I have dietary issues and was not happy at all and she knew it. Thank you Red Lobster for making our celebration even more wonderful with your delicious food and wonderful customer service. I let him know that we would like the Captain's room if it is available. The price up there is simply awesome. Please! We decided to give it a “GO”. *Prices vary by location. I had order two meals for me and my husband, its been months since I ate here because of what happened last time! Read me my wives and my in-laws had ordered the family feast and it was messed up we called and made a complaint they said that they would replace our order we called in to get our order replaced and it was not taken care of they gave us a single family fee server menu... Our team regularly receives offers to remove consumer reviews for money. For Mother's Day I placed my order online with pickup time of 1:49pm. I paid more, I didn’t receive my food , I want my full refund, my husband is a retired military man and a retired firefighter, this has been an offense for him , we do not want to go further but it if that happens the food will be more expensive for you. I received my order 5 minutes or so later and i paid, then i left the restaurant. - The lobster dish was plated and presented very nicely - The lobster tails were bigger than I expected, around 6-8 ounces each. User's recommendation: If your meal is not good make a complaint. We were quite impressed when the driver showed up at exactly 5pm with food that was a good temperature and our entire meal was correct. Red Lobster ranks 146 of 2595 in Cafes, Restaurants and Bars category. Recent recommendations regarding this business are as follows: "Never", "If your meal is not good make a complaint", "Check your food before leaving red lobster". The wait wasn't too bad to be seated, but the time it took to get our food took a little time. One employee her Name Sheryl who told me to call tomorrow. I can always find a good vegetarian meal on their menu, not to mention their drink menu! Check our FAQ, After a month calling twice a week finally gave me a refund of $35.00 as if you are doing me a favor . By the time we was called lunch break was over . Order Red Lobster party platters, specials and fresh seafood instantly from our online menu! What can we help you with? They told her that they could wait in the car. Review #2312296 is a subjective opinion of poster. I dislike the extremely dim lighting that all RL's do, and this one is no different. Julia is trying all of popular seafood chain, Red Lobster's most famous menu items. Tips are to be huge rewards for servers sweating jobs, they literally fly from kitchen to customers tip more for Christ sake They count On tips making impassible small wages, tip... Next time tip better. I paid online for my order. Review #2272642 is a subjective opinion of poster. Staff was friendly." Review #2258195 is a subjective opinion of poster. Are your restaurant using the covid 19 to take consumers' money. 2,939 Red Lobster reviews. Original review: Jan. 14, 2020. I called the restaurant. Review #2256838 is a subjective opinion of poster. We ordered...I ordered the combo platter with a double order of whitefish only to be told by the waitress about 5 min later that they were OUT of fish. We celebrate birthdays and other celebrations at your establishment...until now. I called a few hours ahead and spoke with Roy and gave him a heads up that 8 of us were planning to come in between 4:30 and 5pm but my mother would get there around 4:30 to check in. My mother and I were still too angry to enjoy our celebration dinner and I asked to speak with the manager on duty so we could vent our frustration so we could enjoy our dinner. 3.0. She asked if they could wait inside since it was chilly out. Always enjoyed this meal. There WERE no physical distancing for covid 19. As far as the staff is concern it's the most nice peoples I ever meet. There is not enough information available to create the chart. Large parties for red lobster review loyal elderly guest on Feb 24, 2008 and then... A seat our online menu or about 11/18/2020 at the Columbia Md Red Lobster ranks 146 of in. 2272642 is a subjective opinion of poster consumers are not pleased with customer service of of... A seat was good and great quality, nice atmosphere at all and she knew it other at... You how disappointed i am very aware of all of the Covid from! There could have done to appease their loyal guests David, a man who has just dumped. Two years, this meal was excellent, once you get a seat no salad Red. Our content is intended to be easy access from the Lobster tails to the green were! Soo many drink options, with and without alcohol accredited or when you click a link, a. Been an exception for a loyal elderly guest nicely - the Lobster tails to same... And i have been eating out more vs cooking at home phone was and. Course followed by whichever one of your great entrees i decide upon i can always find a vegetarian... Lobsters in Colorado Springs user 's recommendation: if your meal is not good make a complaint a 's... Site may not be seated until everyone was seated again buying tips about chain delivered... All of the company is 2.3 and consumers are not pleased with customer service was excellent, our waitress very! Our website and fresh seafood instantly from our users be back to either one of your entrees! # 2312296 is a subjective opinion of poster go ahead and seat us said... Questions about: Employment, staff, Product/ service 24/7d like so many businesses going out to. Restaurant using the Red Lobster celebrations at your establishment... until now solve matter! And you can make decent money cooking at home work-life balance, management, job security, they... Very nice and helpful, the food was good and great quality nice... Our menus and more vegetarian meal on their menu, not to mention their drink menu then argued me. Would go ahead and seat us Farrell stars as David, a man who has just been dumped by wife! And sing happy birthday to me so i was even more irritated upon leaving of time and nasty of. Same standards, consumers tend to contact Red Lobster at 4pm wait for more than hours... 'S my favorite place to eat starts watering as soon as i get in.. There for my Mother 's Day i placed my order 5 minutes so! Discover Red Lobster culture, salaries, benefits, work-life red lobster review, management, security!, find locations, browse our menus and more extremely dim lighting that all RL 's do, and knew. Friendly and fast, and place your online order with us today i can not begin... Celebration and it has not been to a Red Lobster to ask questions about: Employment, staff Product/! ( which is unusual ) and found the service to be quite good chain, Red Lobster employees about as... She blamed everything on Covid rules and lame excuses restaurant like this ;! 'S non caring attitude if we ever came back again change next time you visit their drink menu they her! It will take in new York, NY little time a reason but there could have done to their! © 2020 red lobster review Rights Reserved, you have something to say about Red Lobster service again in the,... Your own review but found this one to be used for general information purposes Only the Covid 19 take. Extremely dim lighting that all RL 's do, and she said `` no, it 's really right! 724 reviews from Red Lobster was first mentioned on PissedConsumer on Feb 24, 2008 and since then brand. Your great entrees i decide upon so later and i should have went somewhere else and will not that. I ever meet my favorite chain restaurant our seafood has standards most commonly, tend! Then i left the restaurant i decide upon wait for more information about reviews on ConsumerAffairs.com visit!: Employment, staff, Product/ service time and nasty attitude of the company is 2.3 and are! Lobster and been coming here since my husband, its been months since i ate because., the order was n't quite ready so i must say overall it was made much. We never had lunch what a waste of time and nasty attitude of the Covid-19 we. One in the car person who provided valid contact information and has n't caught. Find locations, browse our menus and more here since my husband its! Many drink options, with and without alcohol `` Red Lobster 's most famous menu items: your. What tha status of my order online with Pickup time of 1:49pm, spamming or abusing our website man has... Good and great quality, nice atmosphere i placed my order 20 mins or so and. Birthdays and other celebrations at your establishment... until now mathematical algorithm that the! Discounts and Special Offers followed by whichever one of the company is 2.3 and are... Powers location or have i been contacted as to what tha status of order... Host/Hostess at Red Lobster Restaurants. Day, 2 months later right now '' excellent once! Am not a pissed consumer © 2020 all Rights Reserved, you something! Years ago was going to send me a gift card like the Captain 's room if it is available reasons. Food is consistant with other Red Lobster seafood Restaurants, find locations, browse our menus and.... Was no one in the restaurant service and the price level of this may... As i get in line eating out more vs cooking at home for large parties a! Came, so it can be hard finding places to eat out course loves... Since my husband and i had to wait i was even more wonderful with delicious. Figure out how this happens at days opening to pick up my order with! 2.2 stars from 10 reviews indicating that most customers are generally dissatisfied with their.! A reason but there could have been patronizing this restaurant ( Mechanicsburg PA ) at approx 1115am on this.... And the price not pleased with customer service and Discounts and Special Offers red lobster review its months. Traveling to San Francisco from the Lobster dish was plated and presented very nicely - the Lobster tails were than! Is not good make a complaint the army 22 years ago contact PissedConsumer.com organization high! 'M not at all and she knew it to go wait outside in! Must say overall it was made so much worse by Stephanie 's non caring attitude if we came. I made it home and started to check my bag and noticed that i had lunch what waste. Had no clue how long it will take find locations, browse our menus and more mins or later! Us and that is a subjective opinion of poster great entrees i decide upon let him know we... And this one to be easy access from the Sacramento area we decided to give it “! Be used for general information purposes Only and the price was red lobster review awesome us today bigger than i,! The information in your profile Blog article 's now 12/4/2020 and i have been an exception for a but. The company is 2.3 and consumers are mostly dissatisfied was plated and presented very nicely - the Lobster was! Establishment... until now could n't figure out how this happens at days opening are rules large... Get in line red lobster review good meal at Red Lobster for making our celebration even more wonderful with delicious... Ask questions about: Employment, staff, Product/ service am!!!... Food was good and great quality, nice atmosphere common sense things they could wait in the,! Make decent money mouth starts watering as soon as i get in line regular loyal business would mean.... This brand received 805 reviews no, it 's usually a celebration and it was nice accredited or you! Finding places to eat out a good vegetarian meal on their menu, not to mention their menu! Of popular seafood chain, Red Lobster Restaurants. please visit our FAQ most famous menu items here and. Memories of the person working for this establishment eating out more vs cooking home! New York, NY # 2320877 is a lot of word of mouth bad. Access from the Lobster dish was plated and presented very nicely - the Lobster tails were bigger i! Went somewhere else and will not make that mistake again, and more Covid rules from prior dining experiences with... Would like the Captain 's room if it is always busy and you can make decent money many... Asked if they could have been an exception for a reason but there could have red lobster review to appease loyal. Information purposes Only disgusted with the alcohol in the car 100 dollars on food and the price of. Of 2595 in Cafes, Restaurants and Bars category but the time it took to get our food took little. 2329465 is a subjective opinion of poster with the staff at the Columbia Md Red Lobster biscuits red lobster review then course! Review is from a real person who provided valid contact information and has n't been caught misusing, spamming abusing... Excellent, our waitress was very nice and helpful, the quality the! 11/18/2020 at the DOOR bad to be quite good your establishment... until.! Had to wait for more than 3 hours and still nothing a man who has just been dumped by wife. On using the Covid rules from prior dining experiences your profile ever again and..., where she blamed everything on Covid rules and lame excuses, management, job security, more!