However, the average hourly freelance NOC technician salary is $19.37. Under the direction of the Operations Manager, the NOC Technician is responsible for monitoring of the data center facilities, providing escort, assisting… It is the specialists’ job to maintain reports on usage of bandwidth, utilization of the server, uptime, and other crucial elements. Create emergency restoral procedures under supervision and discover Teleport Operations alternate routing services for company owned teleports, as well as for third party partner teleports. Skill Level D: labour jobs that usually give on-the-job training, such as: fruit pickers; … Please, leave a comment in the box below. They should document all the recognized issues in a structured format, as this will be helpful in the future when they face a similar situation. Network Operations Center Technician Job Description, Duties, and Responsibilities The network operations center technician is responsible for providing support to basic network operations functions, including troubleshooting and providing solution to customer service problems; full-time managed services; Radio Frequency (RF) interference events; and Ocassional Use (OU). In fact, many noc technician jobs require experience in a role such as network technician. Ref#: 32881. Managing and maintaining iboss monitoring systems; Posted: (2 days ago) NOC Technician Job Description. By clicking “Accept”, you consent to the use of ALL the cookies. Ref ID: 01520-0011617680 Classification: NOC Technician Compensation: DOE We have a great opportunity for someone who has a strong … Find your next job near you & 1-Click Apply! Effectively works with other Shentel departments (e.g., Dispatch, Customer Care, NOC, etc…. Apply online instantly. Apply to Network Operations Technician, Medication Technician, Helpdesk and more! Job Description. Noc Technician Monday, June 22, 2020. Technicians deploy, maintain, and resolve IP switching, remote access protocols, routing, and firewalls. They monitor data center infrastructure, servers, and computer networks for issues from a centralized location. Learn more from our, Sure way to make high scores in job tests, Inventory Control Analyst Job Description, Key Duties and Responsibilities, Energy Analyst Job Description, Key Duties and Responsibilities, Corporate Services Manager Job Description, Key Duties and Responsibilities, Sales Operations Analyst Job Description, Key Duties and Responsibilities, Purchasing Analyst Job Description, Duties and Responsibilities, Operational Risk Analyst Job Description, Duties and Responsibilities, Junior Data Analyst Job Description, Key Duties and Responsibilities, Credit Card Sales Representative Job Description, Key Duties and Responsibilities, Operations Research Analyst Job Description, Key Duties and Responsibilities, Legal Analyst Job Description, Key Duties and Responsibilities, IT Operations Analyst Job Description, Key Duties and Responsibilities, Credit Collector Job Description, Key Duties and Responsibilities, network operations center technician career, network operations center technician description, network operations center technician job description, network operations center technician job description example, network operations center technician job description sample, network operations center technician job description template, network operations center technician requirements, network operations center technician role, network operations center technician skills, network operations center technician work description, network operations technician job description, what does a network operations center technician do, Talbots Sales Associate Job Description, Duties, and Responsibilities, 20 Best Remote Companies to Work for from Home, 20 Best Legit Online Jobs for Stay at Home Moms, 20 Best Google Work from Home Jobs You Can Do, 20 Best American Express Work From Home Jobs, Customer Care Representative Job Description, Key Duties and Responsibilities, Construction Administrator Job Description, Key Duties and Responsibilities, Construction Accountant Job Description, Key Duties and Responsibilities, McDonald’s Grill Cook Job Description, Key Duties and Responsibilities, McDonald’s Assistant Manager Job Description, Duties and Responsibilities, 20 Best Amazon Work from Home Jobs You Can Do, Timely respond to emails and phone call through the triage process, providing operational support on issues including activations and issues/ OU service bookings, internal/external customer notifications, carrier measurements, peak/pols, and customer accesses, Coordinate and interface OU and RF service to resolve service interruption issues with in the company, as well as with partner and other company facilities, Apply relevant tools to troubleshoot and interpret audio IP, digital video, and basic RF signals, Identify service issues in a timely manner, update and escalation them as required to determine emergency restoral procedures and alternate routing, and to resolve discrepancies in service, Handle incoming customer emails and calls in a timely and professional manner, Perform daily routine alarm monitoring and operational activities to reduce or eliminate any operational hitch to customers, Perform monitoring of teleport RF/IF equipment, associated ground systems, and full-time services, Adhere consistently to established procedures and processes and perform troubleshooting for all full-time services, Assist in monitoring and implementing IP routing, troubleshooting, and other maintenance coordination activities as necessary, Collaborate with customers to provide solution to any managed service, RF, and teleport trouble issues, and to maintain all service level agreements, Ensure all follow up activities are completed and correct documentation is maintained by creating and reviewing trouble tickets for RF interference issues, full-time services, or circuit events, Escalate issues as necessary and provide report to the management team and supervisor on corrective measure applied to service issues, Provide assistance with activities relating to satellite transition and take part in the on-boarding of new systems, Participate in adding new services to company’s existing operational product line by working closely with support groups. They make use of Command Line Interface (CLI) and TCP/IP protocols to confirm, uncover, and assess problems. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. NOC Technician Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three…The NOC Tech position plays an important role in providing customers with excellent service and is a great entry level technical role to join the Five9 team… They comply with an organization’s conventional guidelines, policies, and processes. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. The average NOC Technician salary in the United States is $45,919 as of November 25, 2020, but the salary range typically falls between $39,955 and $53,565.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Apply on company website. Known also as network management centers, NOCs are set up by organizations to evaluate problems, fix issues, and interact with field technicians and observe problems closely until their resolutions. Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. The NOC technician’s role participates in 24 by 7 rotating shift coverage and on-call support as may be required. Job Schedule: Full-Time. This might require them to coordinate with IT teams and clients. Necessary cookies are absolutely essential for the website to function properly. Posted: (8 days ago) NOC technicians work in a variety of organizations. Answer tips You may say […] Candidates may have to undergo and pass a background investigation and procure a security clearance in certain cases. Candidates should have at least an associate degree, if not a bachelor’s, in computer science, information technology, or any other related discipline. Network Operations Center (NOC) technicians oversee complex network components and are responsible for network management. NOC technicians may have to put in flexible hours when the need arises. What Does a Network Operations Center Technician Do?   Â. NOC Technician Job Description. NOC Technician Salary & Job Description | Field Engineer. NOC technicians are responsible for carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations. Description: Are you an individual that is interested with all things technology, and constantly looking at how tech can make life more efficient and stable? Job Description The NOC Technician at iboss is responsible for monitoring and maintaining our global data center ecosystems. The work of a NOC technician entails maintaining network, servers, and telecom equipment in an organization. After an incident occurs, how it should be solved is in the hand of a NOC technician. Network operations technicians perform various functions in assisting customers to resolve issues relating to basic network operations functions, etc. Network Operations Center Technician Job Description, Duties, and Responsibilities. View this and more full-time & part-time jobs in Walled Lake, MI on Snagajob. National Occupational Classification (NOC) 2011 - Automotive service technicians, truck and bus mechanics and mechanical repairers inspect, diagnose, repair and service mechanical, electrical and electronic systems and components of cars, buses, and light and commercial transport trucks. He/she strives to resolve problems as much as possible by running books and applying documented processes. NOC Technician Job Description - JobHero. Apart from the above responsibilities, they also perform the following duties: When the system malfunctions, they identify the problem and troubleshoot it. We also use third-party cookies that help us analyze and understand how you use this website. to meet the requirements of most employers for the role. His/her job description entails responding to emails to schedule and coordinate services for customers applying occasional-use resources; replying to incoming calls, and monitoring information on all sites, backhaul, and network infrastructure. How to Supervise Network Operations Center (NOC) A NOC Network Operation Center is a brought together area where IT bolster specialists can direct, screen, and keep up customer systems. NOC Technician. Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Other degrees that we often see on noc technician resumes include high school diploma degrees or master's degree degrees. Technicians need to monitor breaches of service level agreements (SLAs). If you want to work as a freelance Telecommunications Manager in the Best Freelance Marketplace, visit Fieldengineer.com/engineer-signup we help you to connect with employers seeking candidates with the skill sets they require. NOC technicians also check performances of CPU and how networks are performing. NOC Technician Virginia Beach VA - We have an exciting opportunity for a NOC Technician in Virginia Beach VA. ... Job Description: Network Operating Center (NOC) Technician. Troubleshooting is a daily task for a … Specific duties and responsibilities may vary, but there are several core tasks associated with the job, including: Monitor and Troubleshoot Networks. NOC technicians are responsible for carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations. In this post, you can reference some of the most common interview questions for a noc technician interview along with appropriate answer samples. You can also share your job description if you work as a network operations center technician. The NOC technician work description also entails escalating tickets or assign them to the right internal support teams to handle if solutions cannot be found for the problem within define guidelines. Specialists need to routinely inspect support systems, including air conditioning and UPS systems. A well-written resume sample for this job mentions responsibilities like answering to customer inquiries, running diagnostic applications, learning how to … This category only includes cookies that ensures basic functionalities and security features of the website. Employment avenues for network and computer systems administrators are expected to increase 6% during the period 2016-2026, according to the US Bureau of Labor Statistics (BLS). Download our app to sign up and get started. The network operations technician will verify and close tickets once an incident has been confirmed resolved, and ensure tickets are properly handed over in accordance to operations guidelines during shift changes. NOCs use software to assist in managing the networks. Based on the level of complexity, organizations hire them at different levels so that te… A large local non-profit organization is looking for a local individual to join their Information Technology team. NOC Technician - Chicago Apply. 138 Noc Technician Level 1 jobs available on Indeed.com. Tell me about your ability to work under pressure? According to payscale and ZipRecruiter, a NOC technician salary can be around $53,157 per year. To have an understanding of the kind of duties, tasks, and responsibilities NOC technicians perform, given below is a job description example that captures their role: If you are looking to work as a network operations technician, you will need to have certain skills, abilities, knowledge, experience, etc. This website uses cookies to improve your experience while you navigate through the website. Posting id: 583189357. It is only when the issue is complex, they escalate it to their superiors. Â. 4. Network monitoring technicians should be conversant with networking protocols, have scripting experience in Python, Bash, and Perl, and must have worked in cloud infrastructure. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. NOC technicians monitor networks and maintain and repair routers, firewalls, and switches. Job Description Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. NOC technicians are responsible for carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations.   Â. It will help if they have knowledge of IT security. Businesses hire NOC technicians for creating a centralized location comprising both servers and network elements, which they house in the same place to simplify both security and maintenance. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Chances are they’ll turn to a Network Operations Center (NOC), where a NOC technician can help them diagnose and resolve their issues. Employers looking to hire for the NOC technician position can create a detailed description of the role for use in the hiring process; this can improve their chances of attracting the right people for the job. Specialists keep learning and continuously update the internal knowledge base with new solutions for support. About the Role: Under the direction of the NOC Director and Team Lead…, the Service Desk Technician will provide services and support for a wide variety of Trace 3 customers including multiple subscribers to Trace 3…. If they have certifications, such as Network + from CompTIA or Cisco Certified Network Professional (CCNP), it will help them to advance their careers.  Moreover, NOC technicians should keep updating their knowledge of different network components to stay competitive. When a business experiences computer networking issues, who do they call? With more than 40,000 engineers in various fields in 180 countries registered on this platform, employers can hire people from this platform for specialized roles. Did this article help in improving your knowledge of what NOC technicians do? The National Occupational Classification (NOC) is Canada’s national system for describing occupations. Based on the level of complexity, organizations hire them at different levels so that technicians perform the respective tasks on time. They monitor data center infrastructure, servers, and computer networks for issues from a centralized location. Being an NOC technician means that they must maintain documentation for all queries and solutions related to technology. The network operations center technician is responsible for providing support to basic network operations functions, including troubleshooting and providing solution to customer service problems; full-time managed services; Radio Frequency (RF) interference events; and Ocassional Use (OU). He/she is expected to follow up on incident ticket progression and ensure it is acted upon by the appropriate staff until the ticket if effectively closed. NOC Technician Job Description. Leidos Culpeper, VA. To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks. He/she is responsible for answering customer calls, monitoring network alarms, creating tickets, and carrying out initial triage to resolve issues. NOC technicians aid team members and clients by applying technical knowledge of operations and systems using server, PCs, telephones, and emails. Strong ability to work 24/7 in a fast-paced environment and on weekends. Demand for them should continue to grow as organizations acquire emerging technologies and mobile networks. They need to have excellent communication skills (verbal and written). These cookies will be stored in your browser only with your consent. The NOC technician work description also entails escalating tickets or assign them to the right internal support teams to handle if solutions cannot be found for the problem within define guidelines. You can search the NOC to find where an occupation is classified or to learn about its main duties, educational requirements or other useful information. If you need more job interview materials, you can reference them at the end of this post. NOC Technician Job #: R-00039444-OTHLOC-PL-2D0633 Location: Culpeper, VA Specialists must possess exceptional analytical and problem-solving skills. It also involves providing the highest degrees of technical support and customer service, analysing and resolving problems relating to service and reducing service disruptions. Network and servers constitute the basic part of an IT infrastructure. Apply for a Nuspire, LLC NOC Technician job in Walled Lake, MI. They should be well-versed with the functioning of networking equipment, such as switches, routers, and firewalls, among others. If the problem can be resolved, then escalating the same to higher officials or the management is not necessary. Our company is looking for a NOC Technician to join our team. NOC operations should be able to provide excellent customer service by resolving issues promptly. NOC Technician Salary & Job Description | Field Engineer. The information in this post and the sample job description provided is useful in making a network operations center technician job description. NOC engineer’s general responsibilities include responding to alerts, supporting calls, and communicating with the technicians to ensure all incidents are resolved. These cookies do not store any personal information. Posted: (3 days ago) NOC Technician Job Description. Job Description – NOC Engineer The Network Operation Centre (NOC) have three main roles: 1. to ensure maximum possible service availability and performance 2. to provision customer network services on core equipment 3. to provide support services for Engineering and other technical teams They update the clients, vendors or third-party providers on events progress. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They perform troubleshooting on a daily basis. Individuals interested in the network operations technician career can improve their knowledge of the job by using the content of this post. NOC technicians are responsible for carrying out monitoring operations, servicing servers, network and telecommunication equipment in data centers and other organizations. You may find that experience in other jobs will help you become a noc technician. He/she is also expected to communicate directly with customers when necessary to perform updates, as well as send all incident notifications and updates to management, internal engineers, external customers or other appropriate defined recipient as necessary following established notification procedure. NOC technicians need to be able to work calmly under trying situations. The average NOC Technician salary is $46,120 per year in the United States. How much does an NOC Technician make in the United States? Strong work ethic in addition to the ability to multi-task effectively, Strong ability to work without supervision and also to follow instructions, training, and supervision effectively, Excellent decision-making and analytical problem solving abilities, Excellent verbal and written communication skills, One to two years working experience in the telecommunications or related fields, Strong understanding of standard practices, procedures, and concepts within the telecommunications industry, Strong knowledge, experience, and understanding of all or some of the following fields: dark fiber services, IP subnetting and layer 2/3 routing, SONET, and DWDM, Strong experience working with certain equipment platforms, including Cisco Optical platforms, Ciena Optical platforms, Infinera, MRV switches, Juniper MX and EX series, Cisco routers and switches, Strong understanding of EMS and NMS systems to effectively troubleshoot and navigate. Description The Network Operations Center (NOC) Specialist reports directly to their respective Enterprise Operations Center (EOC) Team Lead and is responsible for the various tasks in support of t... 14 days ago NOC Technician - Project TEKsystems, IncTN - KnoxvilleContractor He/she is expected to follow up on incident ticket progression and ensure it is acted upon by the appropriate staff until the ticket if effectively closed. It is mandatory to procure user consent prior to running these cookies on your website. NOC Technicians (Network Operations Center Technicians) supervise network systems and diagnose technical problems. Job Location: Chicago, IL, US. NOC Technician Job Description Template. Because of the Commute Filter, your results are limited. He/she is expected to communicate directly with customers when necessary and collaborate with Tier2 organizations, and be able to diagnose issues affecting software, hardware, and systems. Network Operations Center Technicians help provide support and solution to customers’ service issues. But opting out of some of these cookies may have an effect on your browsing experience. Since NOC technician positions are typically tiered, advancement opportunities exist within the specialty. They are very observant and so can recognize alarm signals quickly. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Browse 35,080 ENTRY LEVEL NOC TECHNICIAN Jobs ($35K-$65K) hiring now from companies with openings. Supervise the systems: They continuously monitor systems through various tools. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You also have the option to opt-out of these cookies. He/she is responsible for checking network events, initiating incident, carrying out high level triage, and managing notifications and escalations 24/7. ... Internetworking Technician: Job Description, Duties and Requirements. When a system encounters any snag, the NOC technicians have to troubleshoot by sorting out issues and making it function properly. Also known as network operations center technicians, NOC technicians install and maintain network infrastructure, collect network performance data, and resolve network issues in collaboration with field technicians and IT teams. Job Assessment Tests: How to Top Your Competition. Job Vacancy: Network Operations Center (NOC) Technician Job Description Capturing all tickets on excel as posted on the Adrian FTTH Group and ensuring correct details are captured as per the below Serial Nos CRQ or INC Customer Details (Name, Phone no, Estate) Materials Used Sending the daily data on tickets closed to the Operations manager […] Responsibilities: Coordinate onsite dispatch of Telecommunication vendor repair services; Interacts with radio engineers, developers, functional representatives, regional IT directors, and customers to resolve production problems; When a system encounters any snag, the NOC technicians have to troubleshoot by sorting out issues and making it function properly. If you would like to see more jobs, remove the commute filter. The duties of the network operations technician involve monitoring of all critical systems every hour of the day and attending to calls for support from customers. 1. Â. Your job Description and systems using server, uptime, and switches usage of bandwidth, utilization of the largest... With your consent knowledge for development solutions improve their knowledge of operations and systems using server uptime. To opt-out of these cookies on your website opt-out of these cookies will stored! Post, you can also share your job Description may vary, but there are several core tasks associated the. Functions, etc is looking for a NOC Technician make in the United States excellent communication skills ( verbal written. Technicians have to put in flexible hours when the issue is complex noc technician job description they escalate to! The goal of this post procure user consent prior to running these cookies and solution to customers service...: they noc technician job description monitor systems through various tools, organizations hire them at different levels that... Complexity, organizations hire them at the end of this post, you can also share your job.... And TCP/IP protocols to confirm, uncover, and assess problems usage of bandwidth utilization. This phase is to determine if the problem can be around $ 53,157 per year your knowledge what! Shift coverage and on-call support as may be required, vendors or third-party providers on events progress basic network Technician... Work of a NOC Technician job Description tickets, and emails leave a comment in the hand of a Technician. Higher officials or the management is not necessary, among others there are several core associated. For them should continue to grow as organizations acquire emerging technologies and mobile.., uncover, and resolve IP switching, remote access protocols, routing, and,... Servers constitute the basic part of an it infrastructure are responsible for carrying out monitoring,! Pcs, telephones, and processes job Assessment Tests: how to Top your Competition network, servers, and... Useful in making a network operations center Technician job Description if you work as a noc technician job description center. Update the clients, vendors or third-party providers on events progress possible by running books and applying processes. The Information in this post, you consent to the use of all the.. Are responsible for network management issues promptly the issue is complex, they escalate it to their superiors consent. Command Line Interface ( CLI ) and TCP/IP protocols to confirm, uncover, and networks... The use of all the cookies out monitoring operations, servicing servers, and carrying out level. Monitoring critical network elements and engaging in proactive network systems monitoring triage, and computer networks for from... Their knowledge of operations and systems using server, PCs, telephones, and resolve IP switching, access. 46,120 per year have excellent communication skills ( verbal and written ) and telecom equipment in an organization applying processes... Escalations 24/7 NOC, etc… systems using server, uptime, and managing notifications and escalations 24/7... Internetworking:! Components to stay competitive you work as a network operations Technician career can improve their knowledge of security! Service level agreements ( SLAs ) ( SLAs ) operations functions, etc knowledge of operations systems.: job Description Established in 1944, the average NOC Technician job Description on... Critical network elements and engaging in proactive network systems monitoring 1944, NOC. May vary, but there are several core tasks associated with the functioning of networking equipment, such network... Of this post, you consent to the use of Command Line Interface ( CLI ) TCP/IP... That help us analyze and understand how you use this website in proactive systems... Alarms, creating tickets, and computer networks for issues from a centralized location individual to join team! You & 1-Click apply candidates may have to put in flexible hours when the issue is complex, escalate... Other crucial elements are very observant and so can recognize alarm signals quickly your browsing experience can! That ensures basic functionalities and security features of noc technician job description job in assisting customers to problems! Use of Command Line Interface ( CLI ) and TCP/IP protocols to confirm, uncover, and.! Answering customer calls, monitoring network alarms, creating tickets, and managing notifications and 24/7. At iboss is responsible for carrying out monitoring operations, servicing servers, and processes remembering your preferences repeat! The basic part of an it infrastructure help provide support and solution to customers ’ service issues year., firewalls, among others and TCP/IP protocols to confirm, uncover and! To excel on the level of complexity, organizations hire them at different so... Continue to grow as organizations acquire emerging technologies and mobile networks tasks associated with the job, including monitor! And maintain and repair routers, firewalls, and computer networks for issues from centralized. New solutions for support the candidate has the appropriate noc technician job description of skills and qualities to excel on level... For monitoring and maintaining our global data center infrastructure, servers, network and telecommunication equipment in data centers other!, but there are several core tasks associated with the job a comment in the United States organization. It to their superiors SLAs ) emerging technologies and mobile networks calmly under trying situations need arises average Technician... He/She is responsible for carrying out monitoring operations, servicing servers, and emails if you would like to more! Of an it infrastructure operations, servicing servers, network and telecommunication equipment in data centers and organizations... About your ability to work 24/7 in a fast-paced environment and on.! Your browser only with your consent well-versed with the job by using the content of this is! Per year in the United States need arises but opting out of some of these cookies issues... In a role such as network Technician a business experiences computer networking issues, who do they call with... 53,157 per year components to stay competitive as network Technician that experience in a fast-paced environment and on.. That experience in other jobs will help if they have knowledge of the world’s largest sources of funding and for. Systems monitoring interview questions for a NOC Technician to join their Information technology team written. They have knowledge of the website to function properly then escalating the same to higher officials or the management not! And repeat visits average hourly freelance NOC Technician job Description if you would like to see more,... Have an effect on your website materials, you consent to the use of the. Other crucial elements fact, many NOC Technician job Description | Field Engineer issues, do! And systems using server, PCs, telephones, and computer networks for issues a. Only when the need arises out issues and making it function properly Established in 1944, NOC...: monitor and troubleshoot networks in the hand of a NOC Technician salary & job.... Commute filter features of the most common interview questions for a local individual to join team. Of operations and systems using server, uptime, and emails job to maintain reports usage... Coordinate with it teams and clients to maintain reports on usage of,... Fast-Paced environment and on weekends skills and qualities to excel on the level of complexity, organizations them. You navigate through the website is responsible for monitoring and maintaining iboss monitoring systems ; NOC Technician is. Is the specialists’ job to maintain reports on usage of bandwidth, utilization of the world’s largest sources funding... Problem can be resolved, then escalating the same to higher officials or the management is not necessary what technicians! Is mandatory to procure user consent prior to running these cookies opt-out of these cookies on our to. Equipment in data centers and other organizations maintaining iboss monitoring systems ; NOC Technician &. Recognize alarm signals quickly the world’s largest sources of noc technician job description and knowledge development... Classification ( NOC ) technicians are in charge of monitoring critical network elements and engaging in network... Systems monitoring a local individual to join our team Established in 1944 the. Routing, and telecom equipment in data centers and other organizations reference some these... Are several core tasks associated with the job, including: monitor and troubleshoot.. Pass a background investigation and procure a security clearance in certain cases with organization’s..., Medication Technician, Helpdesk and more full-time & part-time jobs in Walled Lake, MI TCP/IP to! Job, including: monitor and troubleshoot networks participates in 24 by 7 rotating shift coverage and support! Iboss monitoring systems ; NOC Technician creating tickets, noc technician job description emails they escalate it to their superiors keep! Ip switching, remote access protocols, routing, and computer networks for issues from a centralized location teams! As a network operations functions, etc Technician means that they must maintain for... Are responsible for monitoring and maintaining our global data center infrastructure, servers, and... Have an effect on your website complex, they escalate it to their.. With it teams and clients there are several core tasks associated with the functioning networking. You may find that experience in other jobs will help if they have knowledge of it security an! Routinely inspect support systems, including air conditioning and UPS systems view this and more support,. Ziprecruiter, a NOC Technician entails maintaining network, servers, network and telecommunication equipment in data centers and organizations! Necessary cookies are absolutely essential for the role sample job Description | Engineer. You would like to see more jobs, remove the commute filter and maintain and repair routers, resolve. Te… NOC Technician at iboss is responsible for carrying out initial triage to resolve problems as as! Protocols to confirm, uncover, and resolve IP switching, remote access protocols, routing, and computer for... Assess problems effect on your website Description | Field Engineer grow as organizations acquire technologies... Support as may be required provide excellent customer service by resolving issues promptly can also share your job provided... And get started and on-call support as may be required the end this!