Not only that but Scotland is swathed in historic castles, stately homes and attractions to suit just about anyone. The property I have booked in England is in a “medium” (Tier 1) local Covid alert level region – what are my options? We believe that life is better lived with salty air in our lungs and sand beneath our toes; it’s where we feel at home. Bank Holidays: 10am - 6pm. Whilst we have tried to summarise our understanding of the various coronavirus rules across England, Scotland and Wales, you cannot assume they are fully accurate or cover every point that may be relevant to you. Once this period has passed, it is not possible to change the resolution of the booking and the agreed new date will be final. Select the transfer option from within your online customer account and follow the instructions on the page. Journal of Clinical Virology. About West Cornwall. The location that I live in England is in a “medium” (Tier 1) local Covid alert level – what are my options? When the country is in “Alert level four” holiday accommodation is open for essential purposes only (for work or other reasons). COVID-19 is a novel strain of coronavirus that causes … Summer holidays may be back on the menu, but it’s understandable to have concerns about safety before leaving home. If I have made a booking and my holiday home is legally unavailable how will I know? Nothing has been too much trouble. To get a quick answer to your question, please visit our coronavirus FAQs page. When will I be able to go on holiday in Wales? We hope that this information will be helpful, and it includes the information our agents will be able to give you should you contact us. You can check your postcode, or the postcode of your property, using the government postcode checker. If you live in Wales and you are travelling with people you live with you will be able to travel for a holiday in Wales. You can see the latest Welsh guidance here. If you are unable to travel because you live in an area with local restrictions preventing you from travelling please see the relevant FAQ in relation to the area you live, which will set out your options. I live in Scotland or I’m due to go on holiday in Scotland. A varied landscape where mountains tower above lush river valleys and glassy lakes, interrupted only by charming towns, villages and many historic castles. If you have any concerns that the rules will not allow you to travel or stay in the property as planned, please contact our Customer Services team. Taking in Suffolk, Lincolnshire, Hertfordshire, Cambridgeshire and Bedfordshire, you can also enjoy stunning countryside, cultural cities, historic castles and several Areas of Outstanding Natural Beauty. Self-contained holiday homes can now be used and the five-mile travel limit is lifted. A coronavirus is a common virus that causes an infection in your nose, sinuses, or upper throat. If you choose to take a voucher with us instead of cancelling your holiday, we very much appreciate your decision and look forward to welcoming you on your holiday once you decide to book it again with us. Option 1: Transfer your booking to a later date Holiday experts, a proud business of over 30 years. Sun: 10am - 8pm. For all transfer requests, we work with the property owner to facilitate this before confirming with the guests. You should continue to pay your balance when it is due and you can be safe in the knowledge that if you cannot go on your holiday due to a legal restriction, you will have the option of a full refund. It is important you follow any guidance relevant to both the location you are travelling to and from. coronavirus cell icon (covid-19) for design - blank background - coronavirus stock illustrations coronavirus 2019-ncov disease prevention line icons - coronavirus stock illustrations woman wearing protective face mask in the office for safety and protection during covid-19 - coronavirus stock pictures, royalty-free photos & images The safety of our guests, owners, housekeepers and the local communities are of paramount importance to us. At the time of writing, it is unclear when the Welsh Government plan to review this policy. Sun: 10am - 8pm. Revel in the vibrancy of Edinburgh and Glasgow or enjoy solidarity on the peaceful islands of Skye or Lewis. Get lost in the stunning countryside, explore cultural cities, market towns and picture-perfect villages. You will see in section 2.2 that if you or a member of your party falls ill at a property, you should self-isolate and request a test. The UK Government guidance for hotels and other guest accommodation in England can be found here. Each one of the holiday cottages has been personally-inspected by a Sykes property expert and is priced fairly and affordably. Whilst the UK government has not made it illegal for guests to travel out of a “very high” (Tier 3) lockdown location (unless you are travelling as more than one household) they have asked people not to travel out of the area and we are asking guests to act responsibly and in line with the government guidance. I have requested to transfer my booking, but I have not yet heard whether this has happened. See more. Due to the volume of enquiries we are currently receiving, we would appreciate it if all customers could make this payment online. You will be provided with your cottage owners contact details in advance of the stay so that you can ask any further specific questions. The sheltered waters of Falmouth and the Helford River are a haven for active families and water sport enthusiasts, while those looking for a walking holiday will be spoilt with miles of stunning coastal paths. Coronaviruses have enveloped virions that measure approximately 120 nm in diameter. We will try to keep this page as up to date as possible but please check with the accommodation directly for more information. What happens if some of the places that I wanted to visit are no longer open when it comes to my holiday? Once a booking has been made, it may not be possible to change it in the future should travel laws and regulations between countries change. Any refunds should be paid within 14 working days of the cancellation taking place. Wales Cottage Holidays is a national cottage agency with an outstanding selection of rural and coastal self-catering holiday cottages in North Wales and Snowdonia, West Wales and Pembrokeshire, Mid Wales and the Brecon Beacons. I live in England or I’m due to go on holiday in England. Well known for its rugged coastline and traditional English countryside, the West Country offers a diverse array of breathtaking landscapes. Safe and secure, your booking is handled with all the care you expect. 02431506 | VAT reg: … They will clearly set out your options and what you need to do. There are many contrasting landscapes in the North of England, from the unspoilt mountains in the Lake District to the vast rolling countryside of Yorkshire. Find helpful answers to frequently asked questions. Holidaycottages.co.uk is a trading name of The Travel Chapter Limited | The Travel Chapter Limited is registered in England and Wales. Scotland is a land of real diversity. We would ask that if you have a booking due to depart on or before 19th December and you live in a Tier 3 area, you transfer your booking to a later date if you can. When contacting the NHS, please specifically mention that you are staying in a holiday home. If you cannot see these options within your account, please contact our Customer Services team. However, we do understand that for some customers, situations may have changed and customers who decided they wanted a voucher at the time, may now wish to have a refund. In these circumstances, our team will work quickly to ensure all options are available to you as soon as possible. It is important you follow any guidance relevant to both the location you are travelling to and from. There are many contrasting landscapes in the North of England, from the unspoilt mountains in the Lake District to the vast rolling countryside of Yorkshire. Head slightly inland and you can enjoy the likes of the New Forest in Hampshire, the South Downs in Sussex and cultural cities like Canterbury in Kent. At Sykes, we offer our customers a huge range of over 16,000 holiday cottages to rent across the UK and Ireland. As each government is constantly changing and adapting the laws and guidance that could affect customers’ holidays, it is very likely that changes may be announced on the news before we have been made aware of the full details. Should you have any queries specifically regarding coronavirus and the potential impact on your holiday, please refer to our coronavirus FAQs page. Coronavirus definition is - any of a family (Coronaviridae) of large single-stranded RNA viruses that have a lipid envelope studded with club-shaped spike proteins, infect birds and many mammals including humans, and include the causative agents of MERS, SARS, and COVID-19 —abbreviation CoV, CV. 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