Riu Emerald Bay All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Post-refurbishment, Riu Palace Riviera Maya has a total of 460 rooms, four swimming pools, six restaurants, five bars and extends its range of entertainment options for both adults and children. We leave in two days and it's taken me a week to get this far.I have countered with a room upgrade, spa credits and/or future SunWing voucher. The Hotel Riu Emerald Bay overlooks the vast expanse of Brujas Beach, an ideal place to enjoy an authentic vacation with your family or friends. Answer 1 of 24: I was just informed by my travel agent that Riu Tropical Bay will be closed 8/20 - 12/30/08 for renovations. The 24h All Inclusive Hotel Riu Emerald Bay opens all year round and is located on the beautiful Playa Las Brujas beach close to the Mexican town of Mazatlán. To make my review short, I will mention only some things, which make RIU Emerald Bay incompatible with five stars rating. The cabs are like golf carts, there great. - So have an eye....or bring your own.Gym was pretty sad....neither of Bikes worked, can't run on treadmills. I was impressed by this resort. The Riu Emerald Bay offers all inclusive Mazatlan Honeymoon, vacation and wedding packages on Playa Brujas.The architecture is stunning at this 716 room resort. Riu Hotels and Resorts has continued its expansion push with the addition of a major new room block at its all-inclusive Riu Emerald Bay in Mazatlan, Mexico. What was disappointing was if Mazatlan is a shrimp capital - I never saw a single one at any of the meals we ate there...besides one night they had some shrimp cerviche. Gasten genieten van de strandligging. Dear lisa1416,Thank you for sharing your opinion with us!We are delighted to hear that you had such a nice time at our hotel! You can take a bus marked "Sabalo Centro" for 11 pesos into town. We always try work as quickly as possible to minimize the disturbance of our guests, we regret to know that, in spite of our efforts we were not able to provide you this time with the peaceful stay you expected. When we went to inform staff...there was already another lady saying one of her towels was taken. This Mazatlan property provides complimentary wireless Internet access. See 4,445 traveler reviews, 4,662 candid photos, and great deals for Hotel Riu Emerald Bay, ranked #23 of 100 hotels in Mazatlan and … Very sweet. When we asked the workers how long it would be closed for, we were told 10 DAYS!!!! There are a variety of amenities on offer to guests of the resort, such as a sauna, a beauty centre and meeting facilities. Thanks This is the version of our website addressed to speakers of English in India. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The news comes as Mazatlan continues to see rising travel demand, particularly out of the Canadian market. Is there no quality control with their vendors?Next, I was informed that I had no options and that I could talk to the SunWing representative when I got to Mazatlan. OH....and the food was outstanding!! 2) Get a refund in a 1 year expiable SunWing voucher3) Switch to another hotel (pay the difference)While 2 of the three are options, vacation time is booked months in advance for most of us. Ask the hotel staff to hail you a cab. Riu Emerald Bay - All Inclusive - Mazatlan, Mexico. The 5 changes to the Riu Emerald Bay hotel following its expansion 1. Riu Emerald Bay, Mazatlan Mazatlan, Mexico all-inclusive vacation packages and last minute deals at cheap rates! Elevators hit and miss...we took stairs most times. Now $138 (Was $̶1̶7̶4̶) on Tripadvisor: Hotel Riu Emerald Bay, Mazatlan. Beautiful clean, comphy bed, the gorgeous views, cant say enough about the suites. Riu Emerald Bay - All Inclusive Hotel Rating 4.5 out of 5 Av. We do hope you allow us another opportunity to share a more positive experience with you next time.With our best wishes we remain,Hotel Riu Emerald BayOnline Reputation Manager. Great location, beautiful beach. This hotel in Mazatlán, with its 24 hour all-inclusive service and fully-equipped facilities, is the best hotel in Mexico to enjoy an unforgettable getaway with RIU Hotels & Resorts.. Toronto, Canada. There are no other Riu's in Mazatlan. See 4,377 traveller reviews, 4,612 photos, and cheap rates for Hotel Riu Emerald Bay, ranked #22 of 95 hotels in Mazatlan and rated 4 of 5 at Tripadvisor. Mazatlan, Mexico. So you know what is going on in the pools. Riu Emerald Bay All Inclusive is located 9 km from Mazatlan Cathedral and offers a safety deposit box, a lift and a newspaper stand. On day 6, the front desk started calling our room to confirm if anyone had dealt with it but to no avail it was yet another couple of hours before anyone would show up (with the wrong products).This trip was our honeymoon. Breakfast and Lunch buffet is good The ala cartes, first you have to be up before 8 to try make a reservation and if you are not there in time you will not get one. That took over a day for them to finally confirm that there was. This family-friendly resort has many activities and excitement for kids. There is pool service and beach service which is awesome. Review tags are currently only available for English language reviews. We’ll even let you know about secret offers and sales when you sign up to our emails. Walk to the end of block and you will find another street with a great coffee shop, corner store and more mexican trinket shopping. We have made job and child care arrangement. More rooms. We are not a picky group however, we were advertised and purchased a service and we will not be receiving it at the Riu Emerald Bay. We always try work as quickly as possible to minimize the disturbance of our guests, we regret to know that, in spite of our efforts we were not able to provide you this time with the peaceful and the enjoyable stay you expected. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We are avid travelers who meet and talk to people all over the world about our travels. After spending the better part of a day on the phone, I was finally able to talk to someone at SunWing who told me they couldn't change my reservation on discuss it as I purchased through Sell Off Vacations. Elke badkamer is voorzien van een bad/douchecombinatie, gratis toiletartikelen en een haardroger. We booked a quadding and tequilla factory exoursion and it was a great day and we paid just about $100 canadian. A complete renovation of Riu Emerald Bay All Inclusive was … No destination in the wider Caribbean is seeing more interest from airlines right now than Cancun. While the Riu brand doesn’t explicitly advertise it, they're known for their boisterous, party-hard hotels and the Emerald Bay location is no different. Riu Emerald Bay reviews with Debbie, your #1 source for Caribbean travel and destination information. Our HONEYMOON VACATION was spent listening to jackhammering & construction for 5 of our 7 day vacation! Hotel Riu Emerald Bay, Mazatlan Picture: Lower breezeway renovations - Check out Tripadvisor members' 13,096 candid photos and videos. There was NO MENTION of this construction on the hotel website, Escapes.ca website or Sunwing's website!! Even so, the clientele is an even mix of families, vacationing couples, and groups seeking a lively beachfront getaway with plenty of … Pueblo Bonito Emerald Bay is one of Mazatlan's most upscale resorts, with a ton of features that keep all-inclusive travelers happy. Read a review that the pool bar is closed down for pool reconstruction. There are three large pools, a … And no bathrooms nearby so maybe why people never got out.I get that renovations need to be done but we should have been informed of this ahead of time.Imagine lying on the beach with the sounds of jack hammering of the pool, construction of a new hotel right next door (heavy machinery laying down/moving dirt -dump trucks/excavators) - on top of a tuba band on the beach and bingo numbers being called out - all at the same time. Additionally, Riu has opened a new eatery at the property, El Malecon, an international buffet restaurant. Now $138 (Was $̶1̶7̶4̶) on Tripadvisor: Hotel Riu Emerald Bay, Mazatlan. All in all the resort was lovely. Thanks Much to our SHOCK, when we went to the swim-up pool bar Monday morning, it was half drained and "caution taped" off. Here you can enjoy your holidays, surrounded by a well-cared environment and a high quality service. That lifts the total number of rooms at the all-inclusive property to more than 1,000, according to Riu. We booked in October and specifically wanted a 5 star with a swim up bar. I think instead of the bartenders trying to just make as many drinks as possible, they should focus on the making a good mix every time. In 2019, large scale renovations were carried out at RIU Ocho Rios, in Jamaica which included the introduction of the first RIU Water park in Jamaica along with the expansion of the facilities and amenities aimed to elevate RIU’s entertainment offerings. I contacted both Sunwing and Sell off Vacations who adamantly informed me there was no construction at or around the hotel. 15-nov-2019 - The Hotel Riu Emerald Bay overlooks the vast expanse of Brujas Beach, an ideal place to enjoy an authentic vacation with your family or friends. Answer 1 of 29: Is there construction currently happening at this hotel? A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Emerald Bay All Inclusive. This Renova SPA offers an extensive menu of treatments to get yourself renewed and radiant. Unfortunately the bubbly was "flat" when opened and smelled/tasted like vinegar.Buffets were massive! The resort has also added one of its newest brand-wide amenities, a “Splash Water World” water park. Bekijk. Faciliteiten. Hotel Riu Emerald Bay, Mazatlan: Bekijk 4.441 beoordelingen, 4.656 foto's en aanbiedingen voor Hotel Riu Emerald Bay, gewaardeerd als nr.23 van 100 hotels in Mazatlan en geclassificeerd als 4 van 5 bij Tripadvisor. Riu Emerald Bay reviews with DebbiesCaribbeanResortReviews.com - Caribbean Hotels reviews, Mexico Hotels reviews and travel information. Riu Emerald Bay All Inclusive is rated "Good" by our guests. Riu Emerald Bay in Mazatlán, Mexico has added a brand-new section and a ‘Splash Water World’ water park together with a host of additional enhancements. In addition, we regret that our gastronomic and beverage offer did not reach your expectations. My experience that time was completely different vs. my previous visits of other (at least five) RIU hotels. The Bahamas’ Abaco Beach Resort Is Back and Better Than Ever: Hilton’s Newest Caribbean Hotel Is In Cartagena: JetBlue Is Launching a Big Expansion to Cancun: JetBlue Launching Two New Routes to Los Cabos: Caribbean Photo of the Week: Shoal Bay, Anguilla: The Cove at Atlantis to Reopen in The Bahamas in February: Nigel Spence: How to Make Salted Codfish Cookup From Jamaica: Sign up for Caribbean Journal's free newsletter for a daily dose of beaches, hotels, rum and the best Caribbean travel information on the net.Click your way to the Caribbean. We just spent a week at the RIU Emerald and were very disappointed!! It is an elegant establishment dating back to 2006. All of which has not been responded too. We hope for your understanding that those improvements aim to provide our guests with a better experience in near future.We truly hope, despite that your experience this time did not live up to your expectations you will choose us again to spend your vacations.With our best wishes we remain,Hotel Riu Emerald BayOnline Reputation Manager. Once you leave Lionso, there is a little market there for souveniors. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay, responded to this review, Continue your visit to www.tripadvisor.ca. The Hotel Riu Emerald Bay (All Inclusive 24h) is an ellegant resorts located in Mazatlan, Mexico. 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